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Popular products | Gain insights from best-selling product report at each segment in your Shopify Store

Last Update:
Aug 12, 2024

Understanding your Shopify store's dynamics can significantly impact your marketing strategies and sales outcomes. In an era where data-driven decisions rule, gaining insights from best-selling product reports per customer segment is invaluable. This article will explore how to identify your best-selling products across different segments and why these insights are crucial for your business.

Detailed Insights from the "Popular products" Report

The core of our analysis lies in a comprehensive report that delineates your products based on their popularity. It's important to note that this analysis focuses on the buyer, not on the number of sales, providing a nuanced understanding of customer preferences.

🎁 Product Popularity Share Among Segment Members

🔍 Discover Key Insights on Product Popularity Within Your Customer Segments!

Curious about which products are most popular among your customer segments? Here’s a quick insight:

For example, in one segment, we found that a remarkable 57.5% of customers have purchased the product 'Uji Matcha Green Tea.' 🟢

But that’s just the beginning! By applying this analysis, you can dive deeper into segments like:

💼 Repeat Customers: What products do customers who have made multiple purchases in the last month prefer?👑 Loyal Customers: Which products are favored by customers who have purchased 5 times or more?📊 Compare these trends with new customers or your store's overall data to uncover unique patterns and opportunities.

And the best part? You can view the top 100 items in a neat table format and even download the data as a CSV file for further analysis! 📁

🎁 Monthly Product Popularity Among Segment Members

📊 Track Purchase Trends for Each Product by Month Within Your Customer Segments!

Understanding the purchasing trends of your products across different customer segments is key to informed decision-making. Let’s dive into an example:

For instance, the number of buyers for 'Uji Matcha Green Tea' peaked in June 2024 but saw a significant drop in July 2024. On the other hand, the product 'Canadian Herbal Tea' reached its peak number of buyers in July. 🍵

These insights can help you identify and analyze the factors driving these monthly fluctuations, giving you a better understanding of your customers' purchasing behavior.

Plus, you can view the top 100 products in a clear table format and download the data as a CSV file for further analysis! 📊💻

🎁 Product Popularity for Initial vs. Repeat Purchases Among Segment Members

🔍 Uncover Insights on Product Choices Across First-Time and Repeat Purchases!

Want to know which products your customers are most likely to choose during their first, second, or third purchase—or even during any repeat purchases? Here's an insight:

For example, data shows that a significant number of first-time buyers opt for 'Matcha Flavored Rice Cakes,' while a much smaller percentage choose 'Chamomile Tea Honey Sticks.' However, in subsequent purchases, the trend flips, with Chamomile Tea Honey Sticks becoming the more popular choice among repeat customers.

This could indicate that the latter product is more favored by repeat customers, while the former might have issues affecting customer satisfaction. Use these insights as a starting point for deeper analysis to improve your product offerings. 📈

You can view the top 100 products in a detailed table format and download the data as a CSV file for further analysis! 📊💾

🔍 Advanced Insights: Analyzing Customer Behavior Based on First Purchase Choices

Ready to take your analysis to the next level? Here’s how you can filter insights based on the product chosen during a customer's first purchase:

  1. Second Purchase Trends: By examining the "Second Purchase" column, you can identify which products are most popular among customers who initially purchased Product X. This reveals what they are likely to buy next.
  2. Complementary Purchases: By looking at the data in the "First Purchase" column, excluding Product X, you can uncover which other products customers tend to buy along with their initial purchase of Product X. This helps you understand potential product pairings.

These insights are invaluable for tailoring your marketing strategies and optimizing product recommendations. 📊

View the top 100 items in a clear table format, and don't forget to download the data as a CSV file for a deeper dive! 📁

🎁 Product Repeat Purchase Frequency Among Segment Members

🔍 Gain Insights on Products with High Repeat Purchase Rates Within Customer Segments!

Understanding which products have a high repeat purchase rate can significantly impact your strategy. Here’s how you can analyze this:

For each product, you can compare the percentage of customers who purchased only once with those who have made two or more purchases.

In the example below, the gold-shaded area represents the percentage of customers who purchased only once, while the area to the right shows the percentage of repeat customers. You’ll notice that 'Uji Matcha Green Tea' stands out with a high repeat purchase rate, whereas 'Ceylon Orange...' has very few repeat buyers.

Use these insights to identify which products may need additional focus or improvement. 📊

You can view the top 100 items in a detailed table format and download the data as a CSV file for further analysis! 📁

Why "Popular products" Report Matters

The insights drawn from understanding which products are purchased by customers reveal detailed needs and preferences within your customer segments. This data is not just numbers; it’s a narrative about what your customers value and how they interact with your store.

Reports on first and subsequent purchases offer practical insights into the customer journey. They guide which products to promote at the beginning of the customer journey, based on historical purchase data, enabling targeted and effective marketing strategies.

Use Cases - Recommended Segments Filters

To maximize the utility of this report, consider filtering by:

  • Segments based on the initial purchased product: This allows you to identify which products are popular for subsequent orders, helping determine promotional strategies for new customers.
  • Segments based on initial referrer or acquisition channel: Understanding which products are popular for initial purchases can optimize your promotion lists and strategies. You'll also gain insights about which products to promote for subsequent purchases to your new customers.
  • Your target segment, like "RFM segments": Delving into specific segments offers deep insights into customer preferences, helping tailor your offerings and promotions to match customer desires closely.

Leveraging this report effectively can transform how you approach sales and marketing strategies, making your efforts more aligned with customer needs and preferences. The insights provided by understanding your best-selling products per customer segment are not just beneficial; they're essential for staying competitive and fostering growth in today's market.

Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

Change log

12 Apr. 2024 Article Published

12 Aug. 2024 Updated

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