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Popular product types | Gain insights from best-selling product type report at each segment in your Shopify Store

Last Update:
Aug 12, 2024

In the bustling marketplace of online retail, understanding your customers' preferences can set you apart from the competition. For Shopify store owners, the "Popular product types" report offers a treasure trove of insights, revealing the most favored product types among different customer segments. This article delves into how you can leverage this report to fine-tune your inventory, marketing, and sales strategies.

Detailed Insights from the "Popular Product Types" Report

This report takes a closer look at your product types, ranking them by popularity based on customer purchases. It's important to note that this analysis focuses on the buyer, not on the number of sales, providing a nuanced understanding of customer preferences.

🛍️ Product Type Popularity Share Among Segment Members

🔍 Discover Key Insights on Product Popularity Within Your Customer Segments!

Ever wondered which product types are most popular among your customer segments? With our tool, you can easily gain foundational insights.

For example, within a specific customer segment, you might find that 61.9% of customers have purchased ‘Product Type: Green Tea Bags’—a clear majority!

By applying these insights, you can analyze segments like “Repeat Customers in the Last Month” or “Loyal Customers with 5+ Purchases” to see which product types stand out. Compare these with data from new customers or your entire store to identify unique trends.

📊 Display up to the top 100 items in a table format, and download the data as a CSV for deeper analysis.

🛍️ Monthly Product Type Popularity Among Segment Members

Understanding how many customers purchase each product type month by month can be a game-changer for your business. This report allows you to track these trends across different customer segments. For instance, you might notice that the number of purchasers for ‘Product Type: Black Tea Bags’ spiked significantly between April and May 2024. Use this data as a clue to explore what factors might have caused such a fluctuation.

📊 View the top 100 items in a table format and download the data as a CSV for further analysis.

🛍️ Product Type Popularity for Initial vs. Repeat Purchases Among Segment Members

Curious about which product types are most popular during different stages of a customer’s journey? Our tool helps you uncover key insights for each customer's first, second, third purchase, or any repeat purchases.

For example, you might discover that during the first purchase, a higher percentage of customers choose ‘Product Type: Herbal Tea Bags’ over ‘Product Type: Black Tea Bags.’ However, for repeat purchases (second purchase onwards), the trend reverses, with Black Tea Bags becoming the more popular choice.

This could suggest that Black Tea Bags are more favored by repeat customers, or perhaps Herbal Tea Bags may have some satisfaction issues. Use these insights as a starting point for deeper analysis.

📊 View the top 100 items in a table format and download the data as a CSV for more detailed examination.

🔍 Advanced Insights: Analyzing Customer Segments Based on First Purchase Product Type!

Taking your analysis to the next level, you can filter insights by customer segments based on their first purchase product type.

Here’s how:

  • By looking at the “Second Purchase” column, you can see which product types were most popular among customers who initially purchased Product Type X. This helps you understand their preferences as they continue their buying journey.
  • By examining the data in the “First Purchase” column, excluding Product Type X, you can discover what other product types these customers commonly purchased alongside their first choice.

These insights provide a deeper understanding of customer behavior and can guide your marketing and product strategies.

📊 Display the top 100 items in a table format and download the data as a CSV for further analysis.

🛍️ Product Type Repeat Purchase Frequency Among Segment Members

🔍 Identify Products with High Repeat Purchase Rates Within Your Customer Segments!

Gain valuable insights into which products have a higher percentage of repeat customers within your segments. By comparing the proportion of customers who purchased a product only once with those who bought it two or more times, you can pinpoint key trends.

For example, in the data below, the gold-colored section represents the percentage of customers who purchased a product only once, while the section to the right highlights the percentage of customers who made two or more purchases. You’ll notice that ‘Product Type: Green Tea Bags’ has a notably high repeat purchase rate, whereas ‘Product Type: Herbal Tea Snacks’ has relatively fewer repeat buyers.

Use these insights to determine which product types might need more focus in your repeat marketing strategies.

📊 View the top 100 items in a table format and download the data as a CSV for deeper analysis.

Why the "Popular Product Types" Report Matters

For stores with a wide array of products, a report focusing solely on individual items may spread the data too thin, making it challenging to derive meaningful insights. This is where the "Popular Product Types" report becomes invaluable. By analyzing product types (your Shopify store's product categories), you can uncover relationships and patterns not visible at the product level.

This report is not just about numbers; it's about understanding the broader trends that define your customer segments' needs and preferences. Such insights are instrumental in determining which product types to promote at various stages of the customer journey, based on past purchase data.

Use Cases - Recommended Segment Filters

To get the most out of this report, consider filtering by:

  • Segments based on initial purchased product types: This allows you to see which product types are popular for subsequent orders, aiding in the development of promotional strategies tailored to new customers.
  • Segments based on initial referrer or acquisition channel: Identifying which product types are favored for initial purchase per channels can help you optimize your promotion lists and strategies. You'll also gain insights about which products to promote for subsequent purchases to your new customers.
  • Your target segment, like "RFM segments": Focusing on specific segments can provide deeper insights into customer preferences, enabling you to align your product offerings and marketing efforts more closely with customer desires.

Leveraging the "Popular Product Types" report effectively can transform your approach to inventory management, marketing, and sales strategies, ensuring they are more aligned with customer preferences and behaviors. This report is not just about understanding what sells; it's about understanding your customers.

Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

Change log

12 Apr. 2024 Article Published

12 Aug 2024 Updated

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