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Popular product tags | Gain insights from which aspect of your product is contributing to customer loyalty at each segment in your Shopify Store

Last Update:
Aug 12, 2024

In the dynamic world of e-commerce, understanding the nuances of customer preferences can dramatically influence your marketing strategies and product development. The "Popular Product Tags" report in your Shopify store offers a deep dive into how specific aspects of your products—like colors, materials, or styles—resonate with different customer segments. This report provides valuable insights into what drives customer loyalty and how you can tailor your offerings to meet those preferences more effectively.

Detailed Insights from the "Popular Product Tags" Report

This insightful report focuses on the various aspects of your products, represented by tags, and ranks them by popularity within each customer segment. It’s crucial to recognize that this analysis is buyer-centric, emphasizing the aspects that attract and retain customers rather than mere sales volume.

🔖 Product Tag Popularity Share Among Segment Members

Discovering Popular Product Tags in Your Customer Segments!
Want to uncover which product tags are trending within your customer segments? 🌟

For instance, in the "24SS Repeat Customers Segment," a whopping 78.5% of customers have purchased products tagged with ‘Anti-oxidant’! 🛒

By diving deeper, you can analyze which product tags are popular in segments like "Repeat Customers in the Last Month" or "Loyal Customers with 5+ Purchases." Compare these trends with new customers or your entire store’s data to identify unique characteristics. 📊

View the top 100 product tags in a neat table format and download the data in CSV! 📥

🔖 Monthly Product Tag Popularity Among Segment Members

Tracking Monthly Purchaser Trends by Product Tag!
Curious about how the number of purchasers fluctuates monthly for each product tag? 📅

For example, in April 2024, the number of purchasers for the ‘Indian’ product tag spiked! 📈 Use these insights to speculate on the factors driving these trends.

Check out the top 100 product tags in a table format and download the data in CSV! 📊💻

🔖 Product Tag Popularity for Initial vs. Repeat Purchases Among Segment Members

First Purchase vs. Repeat Purchase: What Product Tags Are Chosen?
Want to know which product tags customers choose for their first purchase vs. their second, third, or more? 🔄

For example, many customers opt for the ‘Canadian’ tag on their first purchase, while products with the ‘Sri Lankan’ tag are rarely chosen at first but are equally popular in repeat purchases. 🍁🥘

This insight can help you hypothesize that products with the ‘Sri Lankan’ tag are more favored by repeat customers or that you may need to enhance outreach to new customers (to avoid missed opportunities). 📊

View these trends in a table format for the top 100 product tags and download the data in CSV! 🗂️

Advanced Insights: Filtering by First Purchase Product Tags!
Let’s take it a step further! 🎯 Here’s how you can analyze customer segments based on their first purchase product tags:

  • Look at the "2nd Purchase" column to see what product tags are popular for customers who initially bought product tag X.
  • Examine the data for tags other than X in the "1st Purchase" column to see what other product tags these customers often bundle together.

These insights can be invaluable for refining your marketing strategies! 📈

🔖 Product Tag Repeat Purchase Frequency Among Segment Members

Repeat Customers vs. One-Time Purchasers: Which Product Tags Stand Out?
Gain insights into which products have a higher repeat purchase rate within your customer segments! 🔄💡

For example, the gold-highlighted area shows the percentage of customers who made only one purchase, while the right side indicates those who bought more than once. The ‘Anti-oxidant rich’ tag boasts over 50% repeat customers, while the ‘Canadian’ tag has relatively fewer repeat buyers. 🍃🇨🇦

Use this data to identify which product lines need a boost from a repeat marketing perspective! 🚀

View the top 100 product tags in a table format and download the data in CSV! 🗃️📊

Why the "Popular Product Tags" Report Matters

While reports on products or product types provide straightforward insights into functional popularity, the analysis of product tags offers a more refined view that transcends individual items or categories. This report focuses on the shared preferences across multiple products, such as tastes and colors, providing a layer of insight into the subtler aspects of customer preference.

The value of this report depends on how effectively you tag your products. By tagging items with various descriptors such as colors, materials, and styles, you can uncover hidden customer insights that inform both your marketing strategies and product development.

Use Cases - Recommended Segments Filters

  • Loyalty Segment: Use insights from this report to understand which product aspects contribute to customer loyalty. This information can feed back into your product development process and help personalize your communication. Tailoring your messages to match the subtle preferences of loyal customers can make your engagement efforts more impactful.
  • New Customer Segment or Segments Based on Initial Referrer of Visits: Identify which product tags best introduce your brand to new customers. This can help you optimize first impressions and increase the likelihood of conversion by highlighting product aspects that are more likely to resonate with new audiences.
  • Targeted Segments Like 'Never Purchased Product XXX': For customers who have shown interest in similar products but have not purchased a specific item, promote products based on their color or taste preferences. This strategy uses existing data on their purchasing behavior across other product lines to target them more effectively.

By leveraging the "Popular Product Tags" report, you can gain a sophisticated understanding of what truly matters to your customers. This report not only enhances your ability to market and develop products that resonate with your audience but also helps in crafting personalized experiences that foster deeper connections and loyalty.

Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

Change log

12 Apr. 2024 Article Published

12 Aug 2024 Updated

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