Gain Granular of Customers

Customers shop discreetly and may quietly drift away at your store. Behavior data is a key to understanding your customer better. Customer understanding drives effective retention marketing. Get granular of your customer by behavior segments and gain insights from past successful purchase journey.

Segment by preferences and needs

  • Segment customers based on their unique preferences, needs, and desires, moving beyond simple geographic targeting.

  • Grasp the size and engagement level of your audience at every stage of the customer journey.

  • Adopt a customer-segment-driven approach and transform your retention marketing strategy to become more personalized, engaging, and effective.


Meet the persona of each audience

  • Delve into the nuances that differentiate one segment from another, enhancing your understanding of their distinct behaviors.

  • Examine the intricacies of their purchasing journey, from initial to subsequent buys, noting favored products and channels.

  • Gain actionable insights by analyzing the distribution of critical metrics such as RFM status, Average Order Value (AOV), purchase intervals, and basket contents.

  • Craft your marketing campaigns on a foundation of data-driven insights, moving beyond intuition to strategies informed by the proven preferences of existing customers.


Track the development of your segments

  • Transform your static analytics approach to dynamic segment evolution tracking. Monitor key metrics like AOV, retention rate, and lifetime value (LTV), ensuring they're on an upward trajectory in your target segments.

  • Watch the growth of your at-risk segment's customer base, vigilantly tracking changes to preemptively address potential declines.

  • Follow the revenue streams from segments engaged in recent campaigns, measuring effectiveness and optimizing for future initiatives.


Start Today.
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Testimonials bakery Image
ECPower has supercharged our customer management cycle

Bakery Store Merchant

It helps us create unique customer groups and track their lifetime value, focusing on their purchases and behaviors. This tool also enhances our marketing strategies, allowing for more effective planning and action.

ECPower has significantly streamlined our customer relationship and marketing efforts

Cosmetics Store Merchant

Previously, promotions required extensive manual data gathering and list creation. Now, ECPower enables us to quickly form customer groups, launch promotions, and assess their success with ease. It has eliminated the heavy lifting of data collection, saving us time and accelerating our PDCA cycle with its result visualization feature.

Targeted Marketing Has Boosted Customer Engagement and Doubled Conversion Rates.

Gift Store Merchant

Previously, our mass emails were generic, but now we create specific customer groups for more personalized and effective engagement. This not only boosts repeat business but also makes strategizing with customer profiles more enjoyable.

I am Shopify partner working for merchants. How can I collaborate with ECPower?
I use email marketing tool. Why should I use ECPower?

If you want to track the growth of segments with data, or manage the customer journey, there are benefits to managing customer segments with ECPower. Read more